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Terms & Conditions

Last Updated: May 15, 2023

1. Introduction

Welcome to AeFazzCard. These Terms and Conditions govern your use of our website, mobile application, and discount card services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Services.

Our commitment to excellence is inspired by the fazaa tradition of quality and community service in the UAE.

2. Definitions

For the purpose of these Terms and Conditions:

  • "Company" refers to AeFazzCard, operating under UAE license number 87654321.
  • "Services" refers to our website, mobile application, and discount card program.
  • "Member" refers to individuals who have registered and been approved for an AeFazzCard membership.
  • "Partner Establishments" refers to businesses that have agreed to provide discounts to AeFazzCard members.
  • "Membership Card" refers to the physical and/or digital card issued to Members.

3. Membership Eligibility

To be eligible for AeFazzCard membership, you must:

  • Be at least 18 years of age
  • Complete the application process accurately
  • Pay the applicable membership fee
  • Comply with all terms and conditions

We reserve the right to reject any application or terminate any membership at our sole discretion, maintaining the fazaa standard of service quality.

4. Membership Tiers and Fees

AeFazzCard offers multiple membership tiers (Silver, Gold, and Platinum) with different benefits and pricing. Current fees are displayed on our website and application form.

4.1 Payment

Membership fees must be paid in full before membership activation. We accept major credit cards and other payment methods as specified on our website.

4.2 Renewal

Memberships are valid for one year from the date of activation. Members will receive renewal notifications prior to expiration. Renewal fees are subject to change with notice.

4.3 Upgrades

Members may upgrade their membership tier at any time by paying the prorated difference between tiers. Downgrades can only be processed at renewal time.

5. Membership Cards

5.1 Card Issuance

Upon approval and payment processing, digital cards will be activated within 24 hours. Physical cards (for Gold and Platinum tiers) will be delivered within 3-5 business days within the UAE.

5.2 Card Usage

Membership cards:

  • Are non-transferable and for the member's personal use only
  • Must be presented before requesting a bill at partner establishments
  • Cannot be combined with other promotional offers unless specified
  • May have usage restrictions at certain times or locations as determined by partner establishments

5.3 Lost or Stolen Cards

Members must report lost or stolen physical cards immediately. Replacement cards may be subject to a fee of AED 50.

6. Discounts and Benefits

6.1 Availability

Discounts and benefits are subject to availability and may vary by partner establishment, location, and time. We strive to maintain the fazaa level of quality in all our partner relationships.

6.2 Changes

Partner establishments may change, modify, or withdraw discounts at any time. We will make reasonable efforts to notify members of significant changes.

6.3 Limitations

Some discounts may have specific terms, such as minimum purchase requirements or excluded items. These limitations will be communicated through our mobile application or website.

7. Member Responsibilities

Members agree to:

  • Provide accurate and complete information during registration
  • Update personal information if it changes
  • Keep membership card and account credentials secure
  • Use the Services in accordance with these Terms and applicable laws
  • Treat partner establishment staff with respect and courtesy
  • Report any issues with discount redemption promptly

8. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of AeFazzCard and are protected by UAE and international copyright, trademark, and other intellectual property laws.

Members may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from our Services without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law, AeFazzCard shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content
  • Issues with partner establishments or their services

10. Termination

We may terminate or suspend your membership immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your membership, you may simply discontinue using the Services and notify us in writing.

11. Refunds

Refund policies are detailed in our separate Refund Policy document. Generally, membership fees are non-refundable except in specific circumstances outlined in that policy.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page and updating the "Last Updated" date.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

AeFazzCard
Level 42, Emirates Towers
Sheikh Zayed Road
Dubai, UAE
Email: legal@aefazzcard.shop
Phone: +971 4 330 0000

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